Berawa

• Bali Cabin Store

• Home of Bali Scents

Canggu

• Munay

• Touche

• Pretty Things

• Dotta

• Samadi Canggu

• Bali Cabin Store

• Yoga Republik

• Lokal Konsep

• Goldust Spa

• Tet Responsible Wear

• Luna and Rose

• Sunshine and me

• Flipflop and Treacle

• Moona

• Pretty Things

Lombok

• Tiga Natural

• Milk

Pererenan

• Cacao Kimono Pererenan

• Muse Pererenan

• Kuratik Concept Store

• Touché

Seminyak

• Bohemes Concept

Seseh

• Samadi Seseh

Ubud

• Cacao Kimono Ubud

• Bistro Soleil

• Grounded

Uluwatu

• Bo’ca Uluwatu

• Phenomena Bingin

• Island Honey

• Toko Coastal

• Daya Surf

• Tet Responsible Wear

• Kru

Yes! If you're located in Bali, we’ll automatically send your order via Gojek for faster delivery. Simply place your order as usual, and based on your Bali address, we’ll arrange for same-day delivery via Gojek. A Gojek fee of 50,000 IDR will be added at checkout. For same-day delivery, make sure to place your order before 12 PM on weekdays!

Yes! Please discuss with our team for more details: casaboabali@gmail.com

Once your order is shipped, you will receive a tracking number via email or WhatsApp. 

We want you to love your purchase! If you're not completely satisfied with your order, we accept returns and exchanges within 30 days of delivery. Here's how it works:

Returns:

• Items must be unused and in their original condition (including packaging) to be eligible for a return.
• To initiate a return, please contact us with your order number and a brief explanation.
• Once approved, we'll guide you through the process, and you’ll receive a return shipping label.

Exchanges:

• If you'd like to exchange your item for something else, please reach out within 30 days.
• The item must be in its original condition, and you'll be responsible for the return shipping fees.
• Once we receive the returned item, we’ll send out your exchange.

Non-returnable items:

• Personalized or custom-made products, as well as sale items, are not eligible for return or exchange.

Damaged or defective items:

• If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We'll happily send a replacement or issue a full refund.

Shipping fees are non-refundable, and the return shipping cost is the responsibility of the customer unless the item is damaged or defective.

Need help? Our customer service team is always here to assist you with any questions!

Orders are typically processed within 1-3 business days. Delivery times vary based on your location, but most domestic shipments arrive within 5-7 business days.

Once your order has shipped, you'll receive an email with your tracking number so you can monitor its progress.

Certainly! Find more information at our 'Contact' page. Or email our sales team at casaboabali@gmail.com to receive the catalog today.